Effective Date: 08-07-2025
Owner: Fatemeh (Fariba) Maghsoudloonejad
📧 Email: faribamaghsudlu@gmail.com
📞 Phone: 604-518-5040
Introduction
Welcome to my professional counselling and psychology services. These Terms and Services outline the conditions under which I provide counselling sessions, online services, and other related offerings. By booking a session, attending therapy, or using my website, you agree to these terms. Please read them carefully
Professional Credentials
I, Fatemeh (Fariba) Maghsoudloonejad, am a Registered Clinical Counsellor in British Columbia, Canada, and adhere to the standards of the British Columbia Association of Clinical Counsellors (BCACC) and applicable privacy and health laws
Scope of Services
My services may include:
-
Individual counselling
-
Couples and relationship therapy
-
Stress and anxiety management
-
Trauma-informed therapy
-
Personal growth and self-esteem work
Services are not a substitute for medical diagnosis, psychiatric treatment, or emergency crisis intervention. If you are in crisis, please call 911 or your local crisis line
Booking & Payment
-
Sessions must be booked in advance via phone, email, or my secure online booking platform
-
Payment is due at the time of booking or immediately after the session, unless otherwise agreed
-
Accepted payment methods: e-transfer, credit card, or other approved methods
-
Rates will be communicated before booking and may be updated periodically with notice
Cancellation & Rescheduling Policy
-
Cancellations must be made at least 24 hours in advance
-
Late cancellations or missed appointments may be subject to a full session fee
-
Exceptions may apply for emergencies or unforeseen circumstances
Confidentiality & Privacy
-
All personal and session-related information is kept strictly confidential in accordance with BC’s Personal Information Protection Act (PIPA) and BCACC’s Code of Ethics
-
Information may be disclosed only in the following situations:
-
With your written consent
-
If there is an imminent risk of harm to yourself or others
-
If there is suspected child abuse or neglect
-
If disclosure is required by law or court order
-
For more details, please review my Privacy Policy
Online & Virtual Counselling
-
Online sessions are conducted through secure, encrypted platforms
-
While I take every measure to protect your privacy, you are responsible for ensuring you have a safe, private, and stable internet connection during sessions
Client Responsibilities
By engaging in counselling, you agree to:
-
Participate actively and honestly in sessions
-
Attend scheduled appointments on time
-
Take personal responsibility for your decisions and progress
-
Inform me of any changes in your mental or physical health that may affect your treatment
Limitations of Services
-
Counselling outcomes are not guaranteed, as results depend on many factors, including your personal commitment
-
I do not provide legal, financial, or medical advice
Emergency Situations
My services are not intended for urgent or emergency situations
If you are in crisis, please contact:
-
BC Crisis Line: 1-800-784-2433
-
911 for emergencies
Intellectual Property
All materials, resources, and content provided by me (including worksheets, guides, and website content) are my intellectual property and may not be reproduced, shared, or distributed without prior written consent
Changes to Terms
I may update these Terms and Services from time to time. Any updates will be posted on my website with a revised effective date
Contact Information
If you have any questions about these Terms and Services, please contact
Fatemeh (Fariba) Maghsoudloonejad
📧 Email: faribamaghsudlu@gmail.com
📞 Phone: 604-518-5040